Technical Support Tips
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OPERATIVE ORTHOPAEDICS
Format: Hybrid CDROMs

Below find a list of commonly reported technical problems with this product paired with immediate solutions.

Known Issues:

1. Macintosh: Unable to pull up figures.
--- Solution: Adjust memory settings.

2. PC: Unable to pull up images.
--- Solution: Make sure no other applications are running in background.

3. Unable to open share.
--- Solution: Add share line to autoexec.bat.

4. Error message: unable to start folio server %S .
--- Solution: Add Temp directory to autoexec.bat.

5. Problems printing images. Error message: GPF at JBLFIF.
--- Solution: Please submit a Technical Support Information Request.

6. Error message: Bviews caused GPF at Bviews.exe.
--- Solution: This is a conflict with ctl3dv2.dll. Click here for help.

If you have not found your software/multimedia problem and/or solution listed here, please submit a Technical Support Information Request and Mosby's Technical Support Staff will assist you.

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